Refund policy

30-Day Money-Back Guarantee We want you to love your purchase. If you're not completely satisfied, you may request a return within 30 days of receiving your item.

Eligibility for returns To be eligible for a return:

• The item must be unused and in the same condition you received it
• The item must be in its original packaging
• You must provide proof of purchase (order number or confirmation email)

How to start a return Email us at juanantonio1011@outlook.es with your order number and reason for return. We'll respond with return instructions within 1-2 business days.

Refunds Once we receive and inspect your returned item, we'll notify you of the approval status of your refund. If approved, your refund will be processed to your original payment method within 5-10 business days.

Damaged or faulty items If your item arrives damaged or faulty, please contact us within 48 hours of delivery with photos of the issue, and we will arrange a replacement or full refund at no extra cost to you.

Non-returnable items Items that have been used, assembled, or damaged after delivery due to customer handling are not eligible for return, unless faulty on arrival.